Max and Min Veterinary Practice, located in Hertford, is highly regarded by its clients, boasting an impressive 4.9-star rating from 155 reviews. This high rating is reinforced by consistent praise in the detailed customer reviews, highlighting the exceptional care and professionalism of the staff. The practice is also known for its Veterinary Nurse Training facility, which adds to its credibility and expertise in animal care.

Customers frequently commend the practice for its compassionate and attentive service. One review mentions the affordability and value of procedures, such as a dog's lump removal surgery, compared to other practices. Another review cites a positive experience with vet Bonnie Cheung, who provided a thorough and reassuring second opinion on a dog's spinal issue. This reflects the staff's commitment to building trust with both pets and their owners.

The reviews highlight several key individuals, including Bonnie Cheung and the practice owner, Anish, who are praised for their friendly and professional approach. Anish is noted for his ability to handle anxious pets without the need for muzzles, a testament to his expertise and understanding of animal behavior. Additionally, the receptionist, Rose, receives special mention for her kindness and empathy, which enhances the overall client experience.

The practice environment is described as modern, welcoming, and calming, with features such as spacious rooms, calming music, and aromatherapy, all contributing to a stress-free atmosphere for both pets and their owners. Overall, Max and Min Veterinary Practice is highly recommended for its outstanding service, expert staff, and caring approach to veterinary care.