Walton Lodge Vets in Stevenage is a veterinary clinic with a 4-star rating based on 135 reviews, indicating a generally positive reputation. The clinic is known for its caring staff and comprehensive veterinary services, with Christian, one of the vets, receiving praise for his thorough explanations. The practice is also a training facility for veterinary nurses, suggesting a commitment to education and the future of veterinary care.

Customer feedback highlights both positive and negative experiences. Recent reviews are overwhelmingly positive, with clients appreciating the friendly and patient staff, as well as the helpfulness and understanding of the team. Jak Bowtell and Beryl Robinson both gave five-star reviews, commending the staff's care and attentiveness. Sarah Ward, who gave a four-star review, noted the warm reception but mentioned parking challenges.

However, there is a stark contrast in a review from Daisy Friend, who shared a distressing experience from 2020 involving her dog's misdiagnosis. She expressed disappointment with the handling of her pet's situation, feeling that her dog's life was cut short due to inadequate medical advice. This review highlights the importance of thorough diagnostics and compassionate communication, which are critical in maintaining trust.

Overall, Walton Lodge Vets appears to be a well-regarded practice with a focus on patient care and education, though it also has faced criticism that underscores the need for continuous improvement in service delivery and client communication.