Vets4Pets Watford Century, located in Watford, Hertfordshire, serves as both a veterinary clinic and a training facility for veterinary nurses. It offers emergency veterinary services, boasting extended hours to address urgent pet health issues. Despite its convenient services, the clinic has a mixed reputation based on customer feedback.

The clinic has a Google Maps rating of 4.1 stars from 183 reviews. However, the five most recent written reviews paint a less favorable picture, each awarding the clinic just one star. These reviews highlight significant concerns regarding customer service, communication, and treatment quality.

Several reviewers expressed dissatisfaction with the clinic's management and customer service. Issues included difficulty reaching the clinic by phone, problems with appointment scheduling, and concerns over the attentiveness and warmth of the staff. One reviewer noted repeated misdiagnoses, leading them to seek a second opinion elsewhere, where their pet received more comprehensive care.

Additionally, there were complaints about pricing transparency and follow-up care. One customer highlighted a billing error, while another expressed frustration with the clinic's refusal to honor a prepaid vaccine from another location within the same veterinary chain. Another review detailed a lack of support and responsibility from the clinic following a surgical procedure.

Overall, while Vets4Pets Watford Century provides essential veterinary services and training opportunities, its customer service and communication practices appear to require improvement. Potential clients may wish to consider these aspects and the broader range of reviews when deciding on veterinary care for their pets.